Workforce - Professional. Committed. Connected.
Rated as one of the UK's best employers, Workforce is an award-winning recruitment and training specialist with regional offices spread across central England.
Founded in 2003 by brothers Paul and Joe Alekna, our journey has seen us flourish into a widely-admired UK business - now employing over 100 people at our branches in the Midlands.
Committed to our people, our clients and our candidates, we are also placed within the UK's top 45 fastest growing companies within the prestigious Sunday Times Fast Track 100.
Our team pride themselves on understanding the UK's job markets and excel in providing quality, dependable workers to almost 600 businesses - from SMEs to PLCs - and covering a variety of roles from the shop floor to the board room.
Through our recruitment team, over 1,000 people placed in temporary jobs every day of the week within successful organisations and each year over 4,000 people gain the qualifications they need to enhance their career prospects through our bespoke training courses.
We bridge skills gaps for employers, fix their recruitment challenges and most of all, we back candidates to win.
In short, we connect people with opportunities.
Key Benefits of working for Workforce
Job title: Front of House Resourcer
Hours: Mon-Thurs 8.30am - 5.30pm, Friday 8.30am-5pm
Representing Workforce as first point of contact for both clients and candidates, support the smooth running of the office and maintaining the reception area.
Main Duties and Responsibilities
To Support the smooth running of the Recruitment Office and to keep the reception area clean and tidy
Greeting and acknowledging all visitors into the branch in line with company standards
To answer the phone in accordance with company standards, transferring calls and taking messages when necessary and relaying to the relevant person
Diary management - Book appointments on behalf of consultants for people who are currently seeking work
Taking right to work documents and ensuring every person registered is eligible to work in the UK
Accurate data entry of confidential candidate information into the CRM system
Regular communication with the recruitment team
General correspondence and post
Assisting with Payroll and any other adhoc duties
Administrative & General
Ensure records are kept in line with and adhere to the recruitment legislation
Keep all paperwork/system work up-to date re candidate's eligibility to work
Have sound understanding of Workforce contracts and terms and conditions
* Understand basic employment and recruitment related laws
* Sourcing of candidates
* Screening candidates both over the phone and face to face
* Arranging Interviews
* Maintaining and updating databases
* Ensuring candidate paperwork is compliant
* Smooth running of reception
* To ensure communication with reception and consultants is kept open
Physical Attributes: Smart professional appearance
General Intelligence: Quick learner, able to prioritise workload, good level of written and verbal communication skills with the ability to use standard IT systems (Microsoft Office, Windows, Email, and Internet Browsers)
Special Aptitudes: Able to deal effectively at all levels, enjoy contact with people and be able to work under pressure, strong administration skills, good organisational skills and able to prioritise workload
Disposition: Outgoing and confident personality. Cheerful with a good sense of humour and capable of dealing with people at all levels
Motivation: Keen to learn new skills with possible development within the role to encompass other duties in the future