Senior Branch Manager

Job Locations UK-Worcestershire-Redditch
Posted Date 4 weeks ago(22/02/2018 08:33)
Job ID
# of Openings
Minimum Salary
GBP £35,000.00/Yr.
Maximum Salary
GBP £50,000.00/Yr.



Workforce – Professional. Committed. Connected.


Rated as one of the UK’s best employers, Workforce is an award-winning recruitment and training specialist with regional offices spread across central England.


Founded in 2003 by brothers Paul and Joe Alekna, our journey has seen us flourish into a widely-admired UK business – now employing over 100 people at our branches in the Midlands.


2018 represents a period of exciting growth for our business with the opening of a number of new recruitment centres across Central England.


Committed to our people, our clients and our candidates, we are also placed within the UK’s top 45 fastest growing companies within the prestigious Sunday Times Fast Track 100.


Our team pride themselves on understanding the UK’s job markets and excel in providing quality, dependable workers to almost 600 businesses - from SMEs to PLCs - and covering a variety of roles from the shop floor to the board room.


Through our recruitment team, over 1,000 people placed in temporary jobs every day of the week within successful organisations and each year over 4,000 people gain the qualifications they need to enhance their career prospects through our bespoke training courses.


We bridge skills gaps for employers, fix their recruitment challenges and most of all, we back candidates to win.


In short, we connect people with opportunities.


Key Benefits of working for Workforce

  • One of the UK’s Best companies to work for
  • Excellent package including market leading salary and uncapped commission scheme
  • Company car allowance scheme (role dependant)
  • Working for a company who takes innovation seriously to make your job easier
  • Excellent career progression opportunities
  • State of the art systems
  • Access to leading job boards providing our consultants and managers with the necessary tools to provide clients with an unrivalled service
  • Well invested offices providing an excellent environment for people to succeed
  • Internal communication tools meaning consultants and managers alike can stay updated with what is happening within our business
  • Market leading group services supporting our branch network including, sales, marketing, HR, staff development training


Job Summary


The purpose of this role is the day-to-day running of our Central Birmingham office, ensuring the team are productive and supported at all times, working with the Divisional Managers to identify areas of support and opportunity and ensuring that the branch meets, or exceeds, budget


The hours for this position are:


Monday to Thursday - 08:30 to 17:30

Friday - 08:30 to 17:00


Main Duties and Responsibilities


  • To oversee the day-to-day running of our Birmingham Office
  • To lead daily morning meetings to ensure that all targets are met or exceeded
  • To recruit members of the team as per business needs
  • To continually identify talent within the area
  • To set weekly, monthly and quarterly targets with your team and review to ensure that these are all achieved
  • To be an escalation point for your clients as needs arise and to attend regular review meetings with them
  • Write and place professional and effective job advertisements to attract candidates
  • Use marketing tools to source candidates
  • Source, develop and manage candidate relationships within chosen competency
  • Qualify candidate suitability for current or future vacancies/clients, through questioning and referencing.
  • Qualify client suitability for current or future vacancies/relationship, through questioning and gaining the essential commitment to effectively manage the recruitment process with all parties needs in mind. This will include relevant client meetings
  • Maintain and develop current client relationships to ensure that at all times they receive the best service possible and to maximize business opportunities
  • Work with colleagues to ensure we capitalise on every opportunity to generate revenue is achieved
  • Be able to use in-house IT system to generate candidates
  • Manage recruitment process from start to finish with both client and candidate
  • Deal with client/candidate queries and take ownership of objection handling
  • Manage placed candidates contracts and maintain client relationships with active contractors and placements.

 Administrative & General

  • Co-ordinate headcount within your branch ensuring that the branch is sufficiently staffed at all times
  • Ensure records are kept in line with, and adhere to, the recruitment legislation
  • Keep all paperwork/system work up-to date regarding candidate’s eligibility to work
  • Maintain and record candidate availability as required by the needs of the business
  • Have sound understanding of Workforce contracts and terms and conditions
  • Ensure staff records are kept at all times and stored on our central HR System

Key Responsibilities:

  • First point of contact for all Birmingham team members as and when additional support or training is needed
  • To escalate any issues within the Birmingham office to Head Office as required
  • To report Key Performance Indicators and other data to the senior management team as required
  • Ensure your team sources, screens and selects applicants to the standards set out with the client(s) they are assigned
  • Host morning meetings daily to ensure that team are on target and on course at all times


Person Specification:


Physical Attributes:  Smart professional appearance

Car: Must have a full driving licence with no more than 6 penalty points


General Intelligence:  Able to learn quickly and develop a keen understanding of Workforce's policies, procedures and systems.


Special Aptitudes:  Able to deal effectively at all levels, enjoy contact with people and be able to work under pressure.


Disposition:  Outgoing and confident personality.  Cheerful with a good sense of humour and capable of dealing with all nationalities.


Motivation:  Keen to learn new skills and looking to possibly develop the role to encompass other duties in the future.


Management:  Be responsible, effective and approachable as a senior to the team and provide support, training and discipline where necessary.


Organised:  Be able to readily provide information regards your business as and when required


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